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Session replay at $80/month with privacy compliance debt attached. There's a different model.

A high bounce rate is a symptom. The cause is almost always confusion on a specific page element.

FullStory starts at $28,800/year for 1,000 monthly sessions. What you get for that price is session replay, heatmaps, and a compliance problem. There's a different model.

Error rates and latency tell you if the deploy worked technically. They don't tell you if it made the product better.

A checkout page confusion score of 74 translates to roughly $900-1,400/month in missed conversions for a typical B2B SaaS. Here's how to run that calculation for your own product.

A dead click happens when a user clicks something that looks interactive but isn't. Most analytics tools can't see them.

Pinch-zoom, swipe misses, orientation thrash. The frustration signals unique to mobile that most tools can't detect.

Microsoft Clarity is $0/month. It's also a Microsoft product that uses your data to improve Microsoft products and services. That tradeoff is real.

Users bouncing between two pages 4+ times in 90 seconds aren't browsing. They're lost. Here's what loop navigation detects and why it matters.

LogRocket correlates user sessions with error logs. That's valuable for engineering. It's not the same as knowing your checkout confusion score just spiked after a deploy.

Your analytics shows a 68% form abandonment rate. What it doesn't show is which field caused it, who hesitated for 14 seconds before leaving, or what they clicked that didn't work.

The best interface for developer tools isn't a dashboard. It's a conversation.

A focus trap fires when a user tabs into a component and can't get out without pressing Escape or clicking away. Weight 20 in the confusion score. Almost always invisible to the team that shipped it.

SaaS UX problems are different from e-commerce UX problems. The friction isn't at checkout. It's in onboarding, feature discovery, settings, and the moments when users try to do something the product makes hard.

GA tracks events, sessions, and conversions. It doesn't track confusion, hesitation, failed interactions, or UX regressions after deploys. Those are four separate blind spots with real revenue consequences.

Detecting rage clicks catches 1 of 18 frustration signals. Here's what you're missing.

Tab thrashing fires when a user presses Tab 6+ times in under 3 seconds, trying to reach something they can't get to directly. Weight 15. Invisible to everyone except the user experiencing it.

Scroll bounce is users hitting the bottom of a page and immediately leaving. Scroll hijack is your CSS overriding their scroll behavior. One is a content problem. The other is a code problem.

We don't record your users' screens. That's the point.

Signal weights, baselines, co-occurrence multipliers, and z-score normalization. The actual math.

Analytics tells you what happened. UX monitoring tells you if something's wrong right now. They answer different questions.

Session replay is the wrong tool for finding confused users. We built the right one.